
Robert Burdiss
Burdiss More then Mail
President
With 30 years of experience in the print, direct mail, and fulfillment services, Robert’s expertise is helping his customers find the best way to reach their customers. As owner of one of the largest full-service lettershops in the heartland, Robert combines his depth of machinery knowledge with the speed and flexibility of Canon print services to achieve remarkable results for his customers. From data-driven customization and personalization to high-volume, high-quality four-color catalogs and brochures, the capabilities today help meet the goals of whatever the creative team wants.
Robert has been a member of the Kansas City Post Customer Council for more than 25 years and has served in leadership positions including Industry Co-Chair. His company gives back to the community with pro bono work for several charitable organizations.
Today Robert will share a variety of examples of what can be achieved with the Canon i300+ and why his customers have found success with his solutions.
Burdiss More then Mail
President
With 30 years of experience in the print, direct mail, and fulfillment services, Robert’s expertise is helping his customers find the best way to reach their customers. As owner of one of the largest full-service lettershops in the heartland, Robert combines his depth of machinery knowledge with the speed and flexibility of Canon print services to achieve remarkable results for his customers. From data-driven customization and personalization to high-volume, high-quality four-color catalogs and brochures, the capabilities today help meet the goals of whatever the creative team wants.
Robert has been a member of the Kansas City Post Customer Council for more than 25 years and has served in leadership positions including Industry Co-Chair. His company gives back to the community with pro bono work for several charitable organizations.
Today Robert will share a variety of examples of what can be achieved with the Canon i300+ and why his customers have found success with his solutions.

Lisa Cross
NAPCO Research
Principal Analyst
Lisa Cross is the principal analyst of NAPCO Research where she conducts market research and analysis on emerging trends, business development strategies, and changing dynamics in the commercial printing, sign and display graphics, in-plant, and packaging industry, and the market forces that are driving those changes. With decades of experience monitoring, researching, surveying, and reporting on the graphic arts and marketing industries, she works with customers to use research to solve business challenges, enhance customer engagement, and identify market opportunities.
Cross, a former print industry journalist, has authored thousands of articles on topics ranging from technology trends to business strategy to “green” printing. Her work has won awards. Cross was a Jessie H. Neal Award Finalist for her work on print industry business trends. She is also a recipient of the Tom McMillan Award for Editorial Excellence in the printing industry.
She holds a BA in Communications from the Pennsylvania State University and an MBA in Finance and Marketing from Fordham University, where she graduated with honors.
NAPCO Research
Principal Analyst
Lisa Cross is the principal analyst of NAPCO Research where she conducts market research and analysis on emerging trends, business development strategies, and changing dynamics in the commercial printing, sign and display graphics, in-plant, and packaging industry, and the market forces that are driving those changes. With decades of experience monitoring, researching, surveying, and reporting on the graphic arts and marketing industries, she works with customers to use research to solve business challenges, enhance customer engagement, and identify market opportunities.
Cross, a former print industry journalist, has authored thousands of articles on topics ranging from technology trends to business strategy to “green” printing. Her work has won awards. Cross was a Jessie H. Neal Award Finalist for her work on print industry business trends. She is also a recipient of the Tom McMillan Award for Editorial Excellence in the printing industry.
She holds a BA in Communications from the Pennsylvania State University and an MBA in Finance and Marketing from Fordham University, where she graduated with honors.

Hunter Johnson
JPS Graphics
Head of Strategic Business Development
Hunter Johnson is now part of the third generation of Johnsons working at JPS Graphics. He grew up in Dallas, Texas and is the son of JPS Graphics co-founder Bob Johnson Jr and grandson of JPS co-founders Betty & Bob Johnson Sr. Hunter studied Mechanical Engineering at the University of Texas and started his career in business consulting at IBM and later Deloitte Consulting. While at travel technology leader Sabre, he led consultative selling teams in the US & Europe and later moved to Singapore to launch the company’s consultative selling efforts in the Asia Pacific region. He served as Sabre’s Chief of Staff to the CEO prior to joining JPS Graphics to lead the sales & marketing team. Hunter has helped focus the company on its core market – learning organizations – while doubling down on its core offering – book manufacturing. During 2021, his first year in the role, revenue grew 30% year-over-year and is forecasted to grow an incremental 19% in 2022. He and his wife Tiffany now live in a suburb of Dallas with their three kids 4-year-old Colton, 2-year-old Savannah, 8-month-old Connor, as well as golden retriever Cooper and 3 backyard chickens (don’t tell the HOA).
JPS Graphics
Head of Strategic Business Development
Hunter Johnson is now part of the third generation of Johnsons working at JPS Graphics. He grew up in Dallas, Texas and is the son of JPS Graphics co-founder Bob Johnson Jr and grandson of JPS co-founders Betty & Bob Johnson Sr. Hunter studied Mechanical Engineering at the University of Texas and started his career in business consulting at IBM and later Deloitte Consulting. While at travel technology leader Sabre, he led consultative selling teams in the US & Europe and later moved to Singapore to launch the company’s consultative selling efforts in the Asia Pacific region. He served as Sabre’s Chief of Staff to the CEO prior to joining JPS Graphics to lead the sales & marketing team. Hunter has helped focus the company on its core market – learning organizations – while doubling down on its core offering – book manufacturing. During 2021, his first year in the role, revenue grew 30% year-over-year and is forecasted to grow an incremental 19% in 2022. He and his wife Tiffany now live in a suburb of Dallas with their three kids 4-year-old Colton, 2-year-old Savannah, 8-month-old Connor, as well as golden retriever Cooper and 3 backyard chickens (don’t tell the HOA).